Author: Rohan Malkotia
Rohan Malkotia is a digital marketing expert at Servetel communications, a leading cloud contact centre provider based in India. He enjoys reading novels and playing soccer in his leisure time. Follow him on LinkedIn and Twitter.
Top 10 Contact Centre Trends of 2020
Startup culture has encouraged every individual to dream of self-owned business. As a result, numerous companies are budding throughout the world. Now, customers have several outlets …