Author: Rohan Malkotia

Rohan Malkotia is a digital marketing expert at Servetel communications, a leading cloud contact centre provider based in India. He enjoys reading novels and playing soccer in his leisure time. Follow him on LinkedIn and Twitter.

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Top 10 Contact Centre Trends of 2020

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504 Views Startup culture has encouraged every individual to dream of self-owned business. As a result, numerous companies are budding throughout the world. Now, customers have …