Author: caroline.johan

BusinessLead genration

How can BPO Outsourcing Companies decrease Customer Effort Score (CES)?

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To make your business talk of the town, it is significant to make sure that customers get the top-notch support service without putting much effort. Owing …


5 Extraordinary Ways to Use Outbound Telemarketing

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There should be no doubt that telemarketing has always been the best way to expand the business. Moreover, telemarketing not only ensures impressive results but also …

Lead genration

How has Lead Generation Changed with Time?

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Do you have a specific definition for leads? What do you think an ideal lead is? In my opinion, a lead is a qualified potential buyer …